Freight 360
It's the Freight360 podcast from Freight Broker Sales tips to Sports Talk. This podcast is all about helping you grow as a Freight Broker with your hosts, Nate Cross and Benjamin Kowalski.
New episodes every Friday and our Q&A series "The Final Mile" every Tuesday.
Join us as we dive into the freight industry to provide you with the latest in Freight Broker education and industry news.
If you have a question you would like answered on our show visit the website below or leave a comment wherever you get your podcasts.
Visit our website www.freight360.net for our complete library of free content and resources, tailored to guide you towards a successful career as a Freight Broker.
Also check out our YouTube channel for our weekly educational videos.
https://youtube.com/@Freight360?si=Z8Ro07zZvfKISlfr
Let's Talk Freight!™©2024 All Rights Reserved by Freight 360, LLC.
Episodes
466 episodes
The Pipe Stake Hustle That Won A Customer | Final Mile 146
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:🏗️ Pricing steel coil loads and accounting for added challenges🚛 Fair owner-operator splits, insurance, and operating un...
Your SOPs Only Work When You Enforce Them | Episode 346
One bad shortcut can turn a routine load into a claim, stolen freight, or a cash-flow disaster. We break down how brokerages should handle policy violations, strengthen SOPs, use technology to reduce risk, and determine when mistakes are correc...
Real-World Crisis Calls In Freight Brokerage | Final Mile 145
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:⚠️ Handling carrier threats professionally✅ Building defensible carrier vetting📈 Responding to rising rate...
Freight Brokerage Finance From Startup Costs To Profit | Episode 345
Freight brokerage is often called a sales game, but the brokers who last understand the finance behind every load. In this episode, we break down margins, startup costs, cash flow, hiring, compensation models, and the money decisions that help ...
How Much Risk Can A Broker Really Ignore | Final Mile 144
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:🚛 Why brokers hide commodity details from new carriers⚠️ What brokers fear most with new MCs📋 Can brokers ...
Modern Day Carrier Vetting That Protects Freight Brokers | Episode 344
DOT Blitz Week inspections sideline roughly one out of every three trucks, tightening capacity and driving spot rates higher across all equipment types. In this episode, we break down what those out-of-service numbers really mean, how broker li...
Who Pays When Freight Rates Rise | Final Mile 143
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:📈 Are shippers absorbing higher freight rates?📞 When brokers ghost detention rate updates📞 Five-month broker wants honest progress gut check<...
Broker Liability After The Supreme Court Ruling (with Danielle Spinelli) | Episode 343
The Supreme Court’s 9-0 decision in Montgomery v. Caribe Transport II, LLC just changed the liability conversation for freight brokers, especially around negligent hiring and what “reasonable care” really means. We sit down with Daniel...
Is AI In Your TMS Helping Or Risking Everything | Final Mile 142
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:📄 Starting A Brokerage + Factoring Questions🚛 Handling Carrier Deadhead Pay Requests🤖 Using AI To Automate Brokerage Operations
What Contingent Cargo Insurance Actually Covers | Episode 342
Most freight insurance problems start long before a claim ever happens. In this episode, we break down contingent cargo insurance, coverage gaps, excluded commodities, theft claims, and why many brokers and carriers misunderstand what’s actuall...
If The Carrier Breaks Down, How Do We Settle The Bill? | Final Mile 141
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:🚛 Carrier Breakdown Payment Dispute🏢 Selling An Inactive Trucking Authority📉 Broker Lowered Rate After Agreement
How To Scale A Brokerage With SOPs, Outsourcing, And Applied AI | Episode 341
Your brokerage doesn’t need more shiny tools. It needs systems that actually match the reality of freight operations. In this episode with the Togo crew, we break down why so many logistics AI tools fail, what automation actually works for brok...
Tracking, Check Calls, Sending Photos. Is It Too Much? | Final Mile 140
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:🤝 Co-brokering with different factoring companies: possible?⚠️ FreightGuard report removal help needed📡 Carrier frustrated with tracki...
Carrier Sales: Stop Losing Money On Loads | Episode 340
Margins don’t randomly drop to 3% - it usually comes from poor carrier sourcing, weak vetting, and sloppy execution. Tighten your carrier sales process, use real market data, and guide shippers with clear options to protect both margin and serv...
Buying A Trucking Company Can Reset Your Credibility | Final Mile 139
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:Changing factoring companiesThe impacts of selling an MCRail rates vs. Van ratesDefault settings in your TMS
Scaling A Freight Brokerage | Episode 339
You can have authority, a license, and customers—but still not have a real brokerage, just a founder doing everything until growth turns into chaos. Scaling usually fails not from lack of freight, but because the operation can’t handle the volu...
Spot Market Pricing For Freight Brokers | Final Mile 138
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:💰 Carrier rates, margins, shipper pricing basics⏱️ Handling unexpected 24-hour trailer drops🔍 Alternatives to Highway for carrier vett...
60 Minutes Investigates Chameleon Carriers - Here’s The Real Story | Episode 338
We break down the 60 Minutes investigation into chameleon carriers and the Super Ego allegations, adding real-world industry context on what’s legit vs. outright fraud—and why weak onboarding and identity verification create major vuln...
How To Price RFP Freight When The Market Flips & More Q&A | Episode 337
Freight markets flip fast—one week you’re competitive, the next you’re underwater—so we break down how to price RFP and contract freight, manage risk, and avoid paper rates. We also cover tracking tech that actually works, plus the realities of...
Rate Cons That Prevent Surety Bond Claims | Final Mile 136
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:⚖️ Fining Carriers The Right Way vs Wrong Way🚛 Dispatch Services: Pros & Cons🌴 Florida Peak Season Strategy
How To Teach A Dispatcher To Cover Loads Without Guesswork | Episode 336
Most brokers don’t stall because they can’t sell—they stall because they’re stuck doing ops and don’t know how to train help without losing quality. This episode breaks down how to hire and train a dispatcher so you can scale without burnout.
"Cash App Me The Money And Trust Me Bro" | Final Mile 135
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:💸 Getting Paid via Cash App? Is it normal or a red flag for carriers?📊 Best Way to Find Loads? Are load boards enough or is the...
Your “Full Integration” That Does Nothing | Episode 335
“Integrated” freight software isn’t always as seamless as it sounds. We break down where TMS integrations fall short—and how those gaps can lead to stolen loads, compliance misses, or hidden service issues.We cover what to ask about carr...
Factoring Fees, Fuel Surcharges, And Freight Weight | Final Mile 134
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:💳 Best factoring companies and typical freight broker factoring rates⛽ What happens to fuel surcharges when diesel prices rise⚖️ Why shipment...
Preventing Claims Nightmares With Simple Proof | Episode 334
A single freight claim can wipe out a month of profit if the basics aren’t handled right. In this episode, we break down why claims spiral—unclear ownership, weak documentation, missing PODs, and insurance blind spots—and share real examples of...