Freight 360
It's the Freight360 podcast from Freight Broker Sales tips to Sports Talk. This podcast is all about helping you grow as a Freight Broker with your hosts, Nate Cross and Benjamin Kowalski.
New episodes every Friday and our Q&A series "The Final Mile" every Tuesday.
Join us as we dive into the freight industry to provide you with the latest in Freight Broker education and industry news.
If you have a question you would like answered on our show visit the website below or leave a comment wherever you get your podcasts.
Visit our website www.freight360.net for our complete library of free content and resources, tailored to guide you towards a successful career as a Freight Broker.
Also check out our YouTube channel for our weekly educational videos.
https://youtube.com/@Freight360?si=Z8Ro07zZvfKISlfr
Let's Talk Freight!™©2024 All Rights Reserved by Freight 360, LLC.
Episodes
455 episodes
How To Scale A Brokerage With SOPs ,Outsourcing, And Applied AI | Episode 341
Your brokerage doesn’t need more shiny tools. It needs systems that actually match the reality of freight operations. In this episode with the Togo crew, we break down why so many logistics AI tools fail, what automation actually works for brok...
Tracking, Check Calls, Sending Photos. Is It Too Much? | Final Mile 140
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:🤝 Co-brokering with different factoring companies: possible?⚠️ FreightGuard report removal help needed📡 Carrier frustrated with tracki...
Carrier Sales: Stop Losing Money On Loads | Episode 340
Margins don’t randomly drop to 3% - it usually comes from poor carrier sourcing, weak vetting, and sloppy execution. Tighten your carrier sales process, use real market data, and guide shippers with clear options to protect both margin and serv...
Buying A Trucking Company Can Reset Your Credibility | Final Mile 139
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:Changing factoring companiesThe impacts of selling an MCRail rates vs. Van ratesDefault settings in your TMS
Scaling A Freight Brokerage | Episode 339
You can have authority, a license, and customers—but still not have a real brokerage, just a founder doing everything until growth turns into chaos. Scaling usually fails not from lack of freight, but because the operation can’t handle the volu...
Spot Market Pricing For Freight Brokers | Final Mile 138
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:💰 Carrier rates, margins, shipper pricing basics⏱️ Handling unexpected 24-hour trailer drops🔍 Alternatives to Highway for carrier vett...
60 Minutes Investigates Chameleon Carriers - Here’s The Real Story | Episode 338
We break down the 60 Minutes investigation into chameleon carriers and the Super Ego allegations, adding real-world industry context on what’s legit vs. outright fraud—and why weak onboarding and identity verification create major vuln...
How To Price RFP Freight When The Market Flips & More Q&A | Episode 337
Freight markets flip fast—one week you’re competitive, the next you’re underwater—so we break down how to price RFP and contract freight, manage risk, and avoid paper rates. We also cover tracking tech that actually works, plus the realities of...
Rate Cons That Prevent Surety Bond Claims | Final Mile 136
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:⚖️ Fining Carriers The Right Way vs Wrong Way🚛 Dispatch Services: Pros & Cons🌴 Florida Peak Season Strategy
How To Teach A Dispatcher To Cover Loads Without Guesswork | Episode 336
Most brokers don’t stall because they can’t sell—they stall because they’re stuck doing ops and don’t know how to train help without losing quality. This episode breaks down how to hire and train a dispatcher so you can scale without burnout.
"Cash App Me The Money And Trust Me Bro" | Final Mile 135
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:💸 Getting Paid via Cash App? Is it normal or a red flag for carriers?📊 Best Way to Find Loads? Are load boards enough or is the...
Your “Full Integration” That Does Nothing | Episode 335
“Integrated” freight software isn’t always as seamless as it sounds. We break down where TMS integrations fall short—and how those gaps can lead to stolen loads, compliance misses, or hidden service issues.We cover what to ask about carr...
Factoring Fees, Fuel Surcharges, And Freight Weight | Final Mile 134
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:💳 Best factoring companies and typical freight broker factoring rates⛽ What happens to fuel surcharges when diesel prices rise⚖️ Why shipment...
Preventing Claims Nightmares With Simple Proof | Episode 334
A single freight claim can wipe out a month of profit if the basics aren’t handled right. In this episode, we break down why claims spiral—unclear ownership, weak documentation, missing PODs, and insurance blind spots—and share real examples of...
How Clear Policies On Detention And Layover Save Headaches | Final Mile 133
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:⏰ Shipper delay until night — driver left. Is TONU owed?📅 Broker changed appointment mid-load — who owes detention?💸 $400 for 1,200 miles wit...
What Not To Do And How To Make Shippers Want To Call You Back | Episode 333
🤝 Build Trust First: Sales in freight brokerage are built on genuine conversations, active listening, and understanding customer expectations. By avoiding “commission breath,” communicating transparently, and building real personal conne...
Contracted Lanes In A Volatile Freight Market | Final Mile 132
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:📦 Contracted lanes worth it in today’s freight market?📈 Cheap freight ending — raise rates and reset expectations🏢 Using spouse’s authority v...
How Tight Capacity, Changing Rules, And Smarter Vetting Is Reshaping Freight Brokerage | Episode 332
Freight is tightening for real reasons as enforcement and compliance crackdowns pull trucks out of circulation and spot rates start outrunning contract freight. We talk about balancing strong carrier vetting with practical flexibility, and why ...
Who Pays When A Load Falls Apart? | Final Mile 131
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:🪪 Why brokers request driver CDL📊 Essential TMS reports to run🚛 In-transit breakdown: who pays loss
Should You Be A Freight Broker In 2026? | Episode 331
We weigh whether 2026 is the right time to start or double down on a freight brokerage, then map the forces moving the market: rising spot rates, falling volumes, and compliance crackdowns that are shrinking capacity. We dig into fraud tactics,...
Hiring An Agent Or Growing Solo | Final Mile 130
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:🚛 Should a solo broker hire an agent?🆕 When would you use new carriers?💳 How to build brokerage credit fast?
How Smart Freight Brokers Turn Follow-Ups Into Revenue | Episode 330
Cold calls get attention, but follow-up is where deals are won. We break down a simple, repeatable system to turn first touches into trusted shipper relationships using sharp recaps, smart timing, and notes that make every call build on the las...
Motor Carrier Insurance & More Q&A | Final Mile 129
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:🚚 Can shippers use load boards?📝 Any autos vs scheduled autos COI?📦 Claim filed 2 weeks post-delivery?
Freight Market Turning Point (with Dean Croke from DAT) | Episode 329
In this episode of the Freight 360 podcast, hosts Nate Cross and Ben Kowalski discuss the current state of the freight market with Dean Croke from DAT. They explore recent trends, regulatory changes affecting the industry, and safety concerns o...